Who we are

Our website address is: https://wegnallswillowcoffins.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies Policy

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can disable cookies in your browser settings. However, this may limit your ability to use certain features of our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

GDPR Compliance Statement

Wegnalls Willow Coffins is committed to protecting the privacy of our customers and complying with the General Data Protection Regulation (GDPR). This statement outlines how we collect, use, and store your personal data.

1.1 Information We Collect

We may collect the following information:

• Name and contact details (email address, phone number) for enquiries or orders.
• Information related to your order, such as the type of coffin and delivery details.
• If you subscribe to a newsletter, your email address.
• We may collect limited browsing data through cookies (explained above in the Cookies Policy).

1.2 How We Use Your Information

We use your information for the following purposes:

• To process your enquiries and orders.
• To provide you with information and updates related to your order.
• To send you newsletters (if subscribed).
• To improve our website and services.

1.3 Legal Basis for Processing

We process your data based on the following legal grounds:

• Contractual necessity: When you place an order, we need your information to fulfill the contract.
• Legitimate interest: We may use your information for marketing purposes (with your consent) or website improvement.
• Consent: We will only send you newsletters with your explicit consent.

1.4 Data Retention

We will retain your data for as long as necessary to fulfill the purposes outlined above. We will then securely delete your information unless you request otherwise.

1.5 Your Rights

Under GDPR, you have the following rights:

• Right to access your personal data.
• Right to rectification of inaccurate data.
• Right to erasure of your data (right to be forgotten).
• Right to restrict processing of your data.
• Right to data portability.
• Right to object to processing of your data.

Updates

We may update this policy periodically. Please review this page regularly for the latest information.